Contact
How can we help?
Pick the path that fits, or send a message below. We answer real emails — no ticket-portal labyrinth.
Three direct lines.
If you know what you need, skip the form.
Sales
Talk through your team's needs, pricing for larger deployments, or whether New Journey fits your stack. sales@newjourney.app
Support
Help with your account, syncing, devices, or anything that is not working the way it should. support@newjourney.app
Security
Report a vulnerability. We follow a coordinated disclosure policy — see /security for the full process. security@newjourney.app
Send a message.
For general questions that don't fit the three lines above.
Prefer to read first?
Our Method page lays out the principles, the tradeoffs, and what we have explicitly chosen against.